Terms of Service

1. About WarrantyTrackerApp

WarrantyTrackerApp is a web-based application that allows users to store appliance receipts, track warranty expiry dates, receive reminder notifications, and find replacement product options. The service is operated by Verity Anchor ("Verity Anchor", "we", "us" or "our") and is offered as an early-stage product undergoing active development. The service is intended for households, and for property managers, builders and licensed electricians using its commercial features.

2. Eligibility

You must be at least 18 years of age to use WarrantyTrackerApp. By agreeing to these terms, you confirm that you meet this requirement and that you are legally capable of entering into a binding agreement. The service is currently directed at users in Australia, New Zealand and the United States. Users accessing the service from other jurisdictions do so at their own risk.

3. Your Account

To use the service you must create an account using a valid email address and password. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when registering, and to keep your email address up to date. If you suspect your account has been accessed without your authorisation, you must notify us immediately at support@warrantytrackerapp.com.

4. The Service

WarrantyTrackerApp provides: upload and storage of receipt images and PDF documents; automated extraction of receipt data; tracking of appliance warranty periods and expiry dates; email notifications for upcoming warranty expirations; suggested replacement product options; and tools that let electricians generate certificates and related documents to issue to their customers. We aim to keep the service available at all times but do not guarantee uninterrupted access. The service is provided as an early-stage product — features may change without prior notice.

5. Free and Paid Tiers

Homeowner accounts are free and include unlimited appliance storage, warranty expiry reminders, receipt and document storage, Property Transfer (sell or buy), and builder handover acceptance, subject to a fair-use limit of 100 appliances per account. Paid subscription plans apply to property managers and builders, who manage multiple properties and portfolios; pricing is displayed at the time of purchase. Subscriptions are billed in advance and automatically renew unless cancelled. We do not offer refunds of any kind. We reserve the right to change subscription pricing with at least 30 days notice.

6. Acceptable Use

You agree to use WarrantyTrackerApp only for the purposes described in these terms. You must not upload unlawful content, attempt to access another user's account, reverse engineer the service, use automated scraping tools, introduce malware, or use the service in any way that violates applicable laws. We reserve the right to suspend or terminate access for any user found in breach of these obligations.

7. Electrician Certificates and Documents

WarrantyTrackerApp lets licensed electricians generate certificates (including Certificates of Testing) and related documents, and send them to their customers through the service ("Electrician Documents"). We provide the document-generation tool only. We are not a party to the electrician's work, to any Electrician Document, or to the relationship between an electrician and their customer.

The electrician who issues an Electrician Document is solely responsible for: its accuracy and completeness; choosing the correct type of document for the work performed; and ensuring it uses the current version, format and content required by any applicable law, regulator or government authority. We do not review, verify or certify any Electrician Document. We make no representation or warranty that any template, form or generated document is accurate, complete, current, or compliant with any government-required format or content. Regulatory requirements change, and our templates may not reflect the latest version.

Before sending any Electrician Document to a customer, the electrician must review the generated document in full for accuracy and compliance. By issuing or sending an Electrician Document through the service, the electrician confirms they have done so and accepts full responsibility for it. Electricians remain responsible for their licensing, record-keeping and any other legal obligations connected with their work and the documents they issue.

To the extent permitted by law, the electrician indemnifies Verity Anchor against any claim, loss, damage or cost arising from an Electrician Document they issue, including any error, omission or non-compliance in it.

If you are a customer: Electrician Documents you receive through the service are issued by your electrician, not by WarrantyTrackerApp or Verity Anchor. Please direct any questions about their content, type or accuracy to the electrician who issued them.

8. Your Data and Content

You retain ownership of all content you upload to WarrantyTrackerApp. By uploading content, you grant us a limited, non-exclusive licence to store, process, and display that content solely for the purpose of providing the service to you. We collect account information, receipt images, extracted receipt data, and usage data. Your data is used only to provide and improve the service. We do not sell your personal data to third parties. Data is retained for as long as your account is active, subject to section 13 (Closure of the Service).

9. Third-Party Services

WarrantyTrackerApp integrates with third-party services including cloud storage providers for file storage and payment processors for billing. Your use of these services through WarrantyTrackerApp is subject to the respective providers' terms and privacy policies. Replacement product links may be affiliate links — this does not affect the price you pay.

10. Intellectual Property

All intellectual property rights in WarrantyTrackerApp, including its design, software, branding, and documentation, are owned by or licensed to us. Nothing in these terms grants you any rights beyond the limited right to use the service in accordance with these terms.

11. Disclaimers

WarrantyTrackerApp is a record-keeping tool and does not constitute financial, legal, insurance, or warranty advice. We do not verify the accuracy of receipt data or warranty terms displayed within the service, or the accuracy, type or regulatory compliance of any Electrician Document (see section 7). The service is provided on an "as is" and "as available" basis without warranties of any kind.

12. Limitation of Liability

To the fullest extent permitted by applicable law, our total liability for any claim arising out of or relating to these terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

13. Closure of the Service

If we decide to stop operating WarrantyTrackerApp — including because Verity Anchor ceases trading, becomes insolvent, or enters administration, receivership or liquidation — we will give users at least 14 days' notice before the service closes. Notice will be sent to the email address registered on your account and displayed within the service.

During the notice period the service will remain available so you can sign in and download your data, including appliance records, receipts and documents, using the export feature. It is your responsibility to retrieve your data within that period and to keep your registered email address up to date.

After the notice period ends, we may permanently close the service, remove all access to it, and delete all data held in it. To the extent permitted by law, Verity Anchor will have no liability or responsibility to you, and you will have no claim against Verity Anchor, in connection with the closure of the service or any data not retrieved during the notice period.

14. Changes to These Terms

We may update these terms from time to time. Continued use of the service after changes take effect constitutes your acceptance of the revised terms. We will provide reasonable notice of material changes.

15. Contact

If you have any questions about these Terms, please contact us at support@warrantytrackerapp.com.